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Welcome to the FAQ page of Paris Saint-Germain Handball!
Do you have any questions about the services on offer at Paris Saint-Germain Handball? Season tickets, ticket purchase, how to get to the Coubertin stadium, away games... Look no further, we have everything covered!
You have various options:
The official ticketing website is https://billetterie.psg.fr/fr/hand
You can purchase up to 6 tickets per match from the official ticketing website https://billetterie.psg.fr/fr/hand
Sometimes there is no adjacent seating left in certain stands. We recommend purchasing your tickets as soon as ticket sales open to increase your chances of getting your hands on adjacent seats in your chosen stand.
E-tickets are printable tickets, presented on paper at the stadium entrances.
M-tickets are designed for smartphones and enable you to scan your own ticket at the stadium entrances, using your phone. After you have received your confirmation email on your smartphone, open the attached file and add it to the appropriate app: Passbook (iPhone) or PassWallet (Android). This is the only way to ensure your m-ticket can be read by the scanner.
For more information, visit https://billetterie.psg.fr/modes-obtention
E-tickets are available to download 21 days before the match, in the MY TICKETS section of your account.
You must assign the tickets to the final ticket-holders before downloading/sending them as e-tickets.
No, you can also present them as m-tickets on your smartphone. To do this, select the SEND M-TICKET option in the MY TICKETS section of your account. Please maximise your phone screen’s brightness setting when scanning your m-ticket.
(Please note: If your phone screen is cracked, the scanner will not be able to read your m-ticket.)
The dates and times of the matches may be changed by the National Handball League up until 10 days before the match.
You can see the calendar of fixtures on our website by clicking here.
The gates open 90 minutes before throw-off. We recommend getting to the stadium as early as possible.
Do not forget your ticket – either printed out or downloaded onto your smartphone – and your proof of ID.
Please note: Once you leave the stadium, you will not be allowed back in.
There is a refreshment area in the stadium’s entrance hall, near Gate 1.
There is a left luggage area for helmets, small bags, umbrellas, etc. at the stadium entrance.
As a season ticket-holder, you will benefit from a priority purchase window when tickets go on sale for the final phases of the various competitions, providing we qualify.
If you wish to lend your season ticket to someone else, log into your ticketing account then head to the MY TICKETS section. Select the match in question then enter the full name and email address of the recipient.
Good to know: As soon as your request is approved, an electronic ticket will be issued and emailed to the recipient.
If you would like to give your ticket away to a charity for a game, click on the MY TICKETS section in your account. Select the match in question and click on DONATE.
Please note: Once you have donated your ticket, you cannot revoke the donation.
At this moment in time, season tickets for Paris Saint-Germain Handball cannot be resold on Ticketplace.
Season tickets can only be cancelled in exceptional circumstances during the season and upon presentation of proof (death certificate, moving outside the Île de France region, etc).
You can change your bank details by going to the MY SEASON TICKET section on the ticketing website.
Click on MY DIRECT DEBITS and then on CHANGE MY BANK DETAILS.
You can then enter your new bank details.
Tickets for away matches are only available for the final phases of French and European competitions, providing Paris Saint-Germain Handball qualify, and/or for one-off away matches organised by the club.
When you book tickets for an away match, you will receive a confirmation email within eight days, or sometimes even longer.
Click here to check the general terms and conditions of sale.
If you have not found the answer to your question, we invite you to contact us by e-mail or phone:
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