FAQ: the Paris Saint-Germain Women's team answers all your questions

Welcome to the FAQ page of Paris Saint-Germain Women!

How to buy tickets, how to get to Jean Bouin or Georges-Lefèvre Stadium, watching PSG Women’s team away from home… Look no further, we have the answers to all your questions!

1 –TICKETS TO WATCH PARIS SAINT-GERMAIN’S WOMEN’S TEAM AT JEAN BOUIN STADIUM

2 – TICKETS TO WATCH PARIS SAINT-GERMAIN’S WOMEN’S TEAM AT GEORGES-LEFÈVRE STADIUM

3- E-TICKETS / M-TICKETS

  • What is the difference between an e-ticket and an m-ticket?

    E-tickets are printable tickets, presented on paper at the stadium entrances.  

    M-tickets are designed for smartphones and enable you to scan your own ticket at the stadium entrances, using your phone. After you have received your confirmation email on your smartphone, open the attached file and add it to the appropriate app: Passbook (iPhone) or PassWallet (Android). This is the only way to ensure your m-ticket can be read by the scanner. 

    For more information, visit https://billetterie.psg.fr/modes-obtention 

     

  • How do I download my e-tickets or m-tickets?

    At Paris Saint-Germain, all tickets purchased are issued as electronic tickets: either e-tickets or m-tickets. Both formats can be downloaded from the MY TICKETS section of your client account, around 21 days before match day.

    You must then print out your e-ticket or download your m-ticket onto your smartphone in order to access the stadium. Paris Saint-Germain tickets must be assigned to a ticket-holder, and you will be asked to show proof of ID at the stadium entrance. 

  • Do I have to print my e-tickets?

    No, you can also present them as m-tickets on your smartphone. To do this, select the SEND M-TICKET option in the MY TICKETS section of your account. 

    Please maximise your phone screen’s brightness setting when scanning your m-ticket. (Please note: If your phone screen is cracked, the scanner will not be able to read your m-ticket.)

4- PREPARING YOUR TRIP TO JEAN BOUIN STADIUM

  • How do I get to Jean Bouin Stadium?

    By car: If you are travelling to Jean Bouin Stadium by car, take the Porte d’Auteuil exit on the northern ring road, or the Porte d’Auteuil / Porte Molitor exit on the southern ring road. There is a car park near Jean Bouin Stadium. 

    By metro: You can travel to Jean Bouin Stadium on line 9 (Porte de Saint-Cloud) and line 10 (Porte d’Auteuil).

    By bus: No.22, 62, 72, 175, 189, 289 and PC1 stop at Porte de Saint Cloud. Bus No.32 and 52 stop at Porte d’Auteuil.

    By Vélib: The following Vélib stations are located near Jean Bouin Stadium: 
    Station No.16036, Place de la Porte Molitor 
    Station No.16040, 73 bis, Boulevard Exelmans 
    Station No.16035, Allée des Fortifications

  • Is there a left luggage office in Jean Bouin Stadium?

    There is a left luggage area for helmets, small bags, umbrellas, etc. just inside the stadium entrance.

  • Are there any refreshments available inside Jean Bouin Stadium?

    There are various refreshment areas inside the "Parc des Princes" stand.

  • When are the dates and times of the matches confirmed?

    The dates and times of the matches may be changed by the LFP (Professional Football League) up until 10 days before the match. 

    You can see our calendar of fixtures on our website by clicking here: https://billetterie.psg.fr/fr/footfem/calendrier-des-matchs 

  • What time do the Jean Bouin Stadium gates open?

    Except on special occasions, the gates open 90 minutes before kick-off. We recommend getting to the stadium as early as possible. Do not forget your ticket – either printed out or downloaded onto your smartphone – and your proof of ID. 

    Please note: Once you leave the stadium, you will not be allowed back in. 

5- PREPARING YOUR TRIP TO GEORGES-LEFÈVRE STADIUM

6 – WATCHING A PARIS SAINT-GERMAIN WOMEN’S MATCH AS A DISABLED SPECTATOR

7- MY SEASON TICKET

8- SUPPORTING PARIS SAINT-GERMAIN ON THE ROAD

  • How can I book a ticket for an away match?

    Tickets for away matches are only available for the final phases of French and European competitions, providing Paris Saint-Germain qualify, and/or for one-off away matches organised by the club.

  • I’ve booked tickets but I can’t see them.

    When you book tickets for certain away matches, you will receive a confirmation email within eight days, or sometimes even longer. 


    Important information: Tickets for away matches cannot be modified, exchanged or refunded. This means that the ticket-holder’s name cannot be changed at a later date.  

9- OTHER INFORMATION

10 - Contact

  • How to contact us?

    If you have not found the answer to your question, we invite you to contact us by e-mail or phone:

    For questions related to ticketing:

    For questions related to season ticket:

    • e-mail: abonnement@psg.fr
    • phone: 09 70 55 75 75 (free line dedicated to season ticket holders)

    For questions related to the store service:

    • e-mail: customer.services@store.psg.fr
    • phone: +33(0)1 76 75 46 13
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In accordance with Article L. 612-1 of the Consumer Code, in the event of a dispute, you may make free use of the AME CONSO mediation service, to which the PSG reports with to get an amicable resolution: electronical way by completing the form on the AME CONSO website: www.mediationconso-ame.com, or by post: AME CONSO, 11 place Dauphine - 75001 PARIS. By reselling your ticket, you may be subject to tax and social obligations which are described on tax administration and URSSAF websites.